Privacy Notice - Complaints

To fulfill the purposes outlined in this Privacy Notice, Zuma will collect the personal data necessary for managing and handling complaints.

Zuma may process the personal data of third parties when you provide us with their information as part of the complaint filed, in order to fulfill the purposes of this Privacy Notice

We inform you that, for this Privacy Notice, Zuma may collect sensitive personal data1 related to the complaint filed.

ZuZuma will process the personal data described in this Privacy Notice to fulfill the primary purposes indicated below:
• Secure and confidential management and processing of communications relating to violations of Zuma's Code of Ethics and Business Conduct and/or applicable legislation;
• Investigation of actions or omissions that may constitute a criminal or administrative offense;
• Identifying and preventing possible illegal conduct that could constitute a violation of current legal provisions and/or Zuma's internal regulations, such as its policies, procedures, manuals, among others;
• Complying with the obligations established by applicable legislation; and
• Responding to legal requests from the competent authorities.